MAY 20, 2020 UPDATE ON CORONAVIRUS (COVID-19)
East Baton Rouge Parish Housing Authority Offices remain closed to the general public and many of the services remain suspended. However, staff have returned to work and can be reached via email, phone, fax, mail, and our drop box.
Public Housing
During Phase 1 certain services remain suspended and offices remain closed to the general public and walk-ins. However, staff have returned and are available to work with and assist our families with their needs by appointment only.
Public Housing Update
Housing Choice Voucher
During Phase 1 certain services remain suspended as during the stay-at-home period. However, limited staff are in the office concentrating on families that have reported changes in income. Families can reach staff via email, phone, fax, mail, and our drop box per the contact listing.
IMPLEMENTED ACTIONS FOR PUBLIC HOUSING RESIDENTS
- Suspension of Notices to Vacate and lease violations
- Suspension of evictions
- Suspension of transfers and move-ins
- Suspension of routine work orders
- Emergency work orders may require additional troubleshooting via phone calls
- Suspension of housekeeping inspections
- Suspension of late fees
- Suspension of all resident activities to include Resident Council and Youth Activities
- Closure of all property management offices and community rooms
- Existing repayment agreements will be extended
- Recertification deadlines will be extended
- Rental payments should be made via mail or drop box
- Visitors for social purposes, especially at elderly properties, are discouraged; medically
- Related visitors and caregivers may continue to visit residents
- Pest control services will be conducted on the exterior of buildings and common areas
- Routine interior pest control services will be suspended
IMPLEMENTED ACTIONS FOR HOUSING CHOICE VOUCHER RESIDENTS
- Existing repayment agreements will be extended
- Suspension of annual recertifications
- Suspension of inspections except for true emergencies
- Suspension of terminations
- Suspension of voucher issuance for current and new clients
- Suspension of moves
- Postponing issuing vouchers and voucher briefings for portability while we are closed to the public. Upon resumption of normal operations, we will request both voucher extensions and billing deadline extensions from the initial Housing Authority.
Reporting changes: Email your assigned Social Service Analyst/Housing Manager if you have any changes. Staff will respond after we resume normal operations.
Click here for staff contact information.
Paying rent/Evictions: Please make every effort to continue to pay rent per the most recent notice from the Housing Authority. If you are unable to pay your portion due to lost wages send an email to your Social Service Analyst/Housing Manager. Section 8 families should also communicate with their landlord.
Evictions and foreclosures are suspended.
Public Housing Families – Please follow normal procedures for reporting maintenance emergencies.
City of BR Office of Community Development Families – Please call 225.769.1073 for reporting maintenance emergencies.
PLEASE CLICK ON CONTACT INFORMATION FOR STAFF FOR ROUTINE AND CRITICAL TELEPHONE NUMBERS AND EMAIL ADDRESSES.
Information about low-cost or temporarily free Internet offers, devices, and content that may be of help to families during this time.
To find service providers in your area with low-cost offers, the easiest thing to do is to go to
www.everyoneon.org/find-offers. You simply type in your zip code and answer a few questions. The results will show which Internet companies in your area have low-cost offers. The information has been updated to reflect enhancements or other offers companies have made to help people stay connected during the COVID-19 crisis.
If you are in a rural area, you can also check out this
Open Source Document to find out what regional Internet Service Providers might be doing to help people stay connected during this crisis.
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